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Van Hollen, Warnock Press Defense Department to Protect Servicemembers, Military Families from Inadequate Private Base Housing

Following a recent $65 million settlement between the U.S. government and a private housing company guilty of fraudulent and untruthful monetizing practices, U.S. Senator Chris Van Hollen (D-Md.) joined Senator Reverend Raphael Warnock (D-Ga.) in a new oversight effort to protect the nation’s servicemembers from unsanitary, unsafe living conditions at military base housing facilities operated by Balfour Beatty Communities (BBC) LLC. 

In a new letter to the Department of Defense, the Senators asked the Department to provide additional information regarding how it will conduct proper oversight of BBC’s private military housing communities after the company pleaded guilty to falsifying upkeep and resident satisfaction records, and neglecting servicemembers’ maintenance requests. The Senators’ letter pushes the Department of Defense for solutions in light of the recent settlement that will further protect servicemembers from poor and unkempt private housing, and regain servicemembers’ trust in BBC’s privately-owned housing units across the country.

“Given that BBC continues to manage housing communities at 55 installations across the nation and has several decades left on their long-term contracts, we ask the following questions about how this settlement will affect the management of these properties and how DoD plans to ensure quality housing for military families moving forward,” the Senators wrote. 

The letter led by Senator Warnock was signed in addition to Senator Van Hollen by Senators Mark Warner (D-Va.), Tammy Duckworth (D-Ill.), John Hickenlooper (D-Colo.), Kyrsten Sinema (D-Ariz.), Michael Bennet (D-Colo.), Jack Reed (D-R.I.), Mark Kelly (D-Ariz.), Jon Ossoff (D-Ga.), Ben Ray Luján (D-N.M.), Dianne Feinstein (D-Calif.), Kirsten Gillibrand (D-N.Y.), Martin Heinrich (D-N.M.), Patty Murray (D-Wash.), Bernard Sanders (I-Vt.), and Sherrod Brown (D-Ohio).

Read the full letter HERE or below:  

Dear Secretary Austin,

We write regarding current Department of Defense (DoD) oversight of private housing contractors in the wake of the recent Department of Justice (DoJ) settlement with Balfour Beatty Communities LLC.

On December 22, 2021, the Department of Justice announced that the housing contractor Balfour Beatty Communities LLC (BBC) pleaded guilty to major fraud against the U.S. government and agreed to pay $65 million in fines and restitution. Following national publicity of pervasive concerns with privatized on-post military housing in 2018, the Department of Defense took steps to hold housing contractors to account for their failures to maintain adequate housing conditions for military families and to communicate with servicemembers and their families their rights. Congress also endeavored to improve military housing with the “Ensuring Safe Housing for our Military Act” as part of the Fiscal Year 2020 Defense Authorization Act. Despite these efforts, concerns persist, and bases and families continue to file lawsuits against the companies, including BBC, for many issues, including for repair delays, toxic mold, pests, unsealed windows and doors, and gas leaks.  We cannot expect our nation’s military families to suffer these conditions.     

In the DoJ release concerning the BBC plea and settlement, Deputy Attorney General Lisa O. Monaco said, “Instead of promptly repairing housing for U.S. servicemembers as required, BBC lied about the repairs to pocket millions of dollars in performance bonuses. This pervasive fraud was a consequence of BBC’s broken corporate culture, which valued profit over the welfare of servicemembers.” According to the release, for over six years, BBC employees falsified information to allow BBC to claim incentive fees for performance objectives primarily related to housing upkeep and resident satisfaction that had, in fact, not been met. These actions resulted in maintenance delays and an inability of the military services to accurately conduct oversight of the company and correct performance. 

Given that BBC continues to manage housing communities at 55 installations across the nation and has several decades left on their long-term contracts, we ask the following questions about how this settlement will affect the management of these properties and how DoD plans to ensure quality housing for military families moving forward. 

  • How will the December 2021 Department of Justice settlement with BBC affect the company’s current contracts with the Department of Defense?
  • According to the Department of Justice release, the settlement with BBC includes three years of probation and engagement with an independent compliance monitor. What does this mean for BBC’s current contracts at 55 installations? 
  • What mechanisms are in place to ensure similar fraudulent behavior will not happen again?
  • Does the Department of Defense plan to renegotiate or alter any of the existing terms of long-term contracts with private housing contractors to provide for more immediate and comprehensive oversight?
  • How does the Department of Defense plan to instill trust in military families that BBC and others will meet their housing needs?
  • What actions will the Department take to ensure BBC and other privatized housing companies are providing a sufficient quantity of quality housing for military families at bases where there is a serious need for additional housing? Has the Department considered increasing competition by allowing multiple companies to operate on bases, or by other means, to improve the availability and quality of housing for military families?

Thank you for your urgent attention to this critical issue. Our nation’s servicemembers and military families deserve to live in quality housing and trust that the U.S. government and private contractors will be responsive, respectful, and committed to meeting their needs.

Sincerely,